You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
Cut fabric, books, patterns, opened merchandise, sale items and gift cards are EXCLUDED from returns or exchanges. No exceptions.
To be eligible for return your item must be unused and in the same condition that you received it and it must be in the original packaging.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return.
You will be responsible for paying for your own shipping costs for returning your item, unless an item was shipped in error. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
All sale items are final and cannot be returned or exchanged.
We have a flat rate shipping fee of $9.99 on most items.
Some items may be charged more for shipping based on item weight. Examples include but are not limited to: finished items, and long-armed quilts.
Machine Quilting By Mail
We are able to do machine quilting by mail. We require that you call the shop (802-876-7135) to let us know your quilt is coming. All shipping fees will be your responsibility. We will put your quilt in line to be quilted the day we receive it. If you have a deadline, please be sure to let us know when you call. To keep your shipping cost down, you can purchase your backing and batting from us or you may ship along with your top. We will call you when your quilt is finished with the final bill which will include shipping fees. We accept credit cards over the phone and will ship your quilt once payment is received.
The mailing address for mailing quilts is:
Quilting With Color
PO Box 1025
Montpelier, VT 05601